Cancellation and travel policy
Confirm the terms for your specific booking in writing. A destination page or sample itinerary is not a booking confirmation.
Enquiry and confirmation
Sending us your plan is an enquiry. Ask for written availability and booking confirmation before treating a stay, vehicle or activity as reserved.
Payment and cancellation
Ask for the payment schedule and itemised cancellation terms for your specific trip before paying. Charges and refund eligibility can vary by supplier, fare, dates and booked services. No universal fee or refund timeline is published here.
Changes to your plan
For a change or cancellation, send your booking reference, traveller names and requested change to the booking contact. Ask for written acknowledgement, revised costs and any supplier restrictions.
Weather and access
Road closures, weather and operating conditions can affect travel. Ask which alternatives are practical and how any price difference will be handled before confirming an amendment.
Questions about a booking?
Use your existing booking conversation or contact Gozy Trips on +91 7733090603. Include the booking reference and requested change. Do not send card details or passwords.